Hands-on, in the tools you already pay for: one hour a week for four to six weeks, on your team's real work. Every team learns what's safe to paste.
Based in Ontario · Live online anywhere · In person across the GTA
You're paying for AI. Usually one of two things happens next.
They tried it once and went back to the old way.
write a project update
Certainly! Here's a project update: The project is progressing well, and the team continues to work hard toward key milestones.
no context in, nothing useful out
They use it every day, and someone else cleans up.
In summary, this week saw significant progress across multiple workstreams.
It's worth noting that several key initiatives remain in flight.
Moving forward, we will continue to align on priorities.
what's the ask?
Rewritten · 33 words ready
US$186
a month, per employee, lost to AI work someone else has to fix.
Source: BetterUp Labs and Stanford, 2025 (opens in a new tab)
52%
of knowledge workers admit using AI tools their employer never approved.
6.4 of 11
hours AI saves each week go back into prompting, checking and fixing its output.
how I run every cohort. — John
45 minutes hands-on and 15 minutes of Q&A, in the tool your team already uses. Live online, with the first and last sessions in person across the GTA where travel works.
Prices are per cohort of up to 15 people. Bigger teams run parallel cohorts. You get a full quote on the call.
From US$3,500 per cohort
Best for: Small teams and tight budgets
From US$5,000 per cohort
Best for: Most teams
From US$10,000 per cohort
Best for: No AI policy yet, or leaders who don't use AI themselves
The first three companies get a founding-client price on the Complete program, in return for a testimonial and a short case study once the results report is in.
Something else on your mind? Ask it on the call.
No. The program helps people do their own jobs better, and it keeps judgement in human hands.
Exercises use real tasks with confidential details taken out, in the AI tool your company already pays for. The Safe and smart session, part of every package, teaches your team exactly what's safe to paste. Q&A is kept out of the recordings, since that's where internal details come up.
It fits if your team already pays for Copilot, ChatGPT, Claude or Gemini, you have 10 or more staff who could be using it, and you want it used safely, with people's judgement intact. It isn't a fit if you want a one-off AI keynote to entertain the room.
John Charette. He has spent more than 25 years in IT, with a focus on AI and cybersecurity. He works as a fractional CTO, teaches as a professor at Humber College, and leads 20xAI.
Microsoft Copilot, ChatGPT, Claude and Gemini. We teach in the tool your team already has, so everything carries straight back to the job.
No. If you don't have one yet, the Leadership package includes a briefing on policy for your managers.
We run parallel cohorts of up to 15 people each, so exercises stay hands-on and everyone gets their questions answered.
Yes. Every session is cut into 10–15 minute chapters, and a new-hire licence lets you use them to onboard future staff.
20-minute discovery call
With John Charette · video call
We'll look at your tools, your team and where AI is stalling, and tell you straight whether the program fits.
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